Refund policy
Processing and Dispatch
All orders are processed within 3 business days (excluding weekends and holidays) after payment confirmation.
Orders placed on weekends or holidays will be dispatched the next business day.
Shipping Costs
Flat shipping fee: $7.95 (CAD or USD, based on your location)
Free shipping on orders over $49
Estimated Delivery Times
We ship worldwide using reliable international couriers. Estimated delivery times are as follows:
| Destination | Estimated Delivery Time |
| United States | 7–15 business days |
| Canada, UK, EU | 8–18 business days |
| Australia, New Zealand | 10–20 business days |
| Southeast Asia | 6–12 business days |
| Other Regions | 10–25 business days |
Please note that delivery times are estimates and may vary due to external factors.
Order Tracking
Once your order ships, you’ll receive a tracking number via email to track your shipment.
- Tracking may take up to 48 hours to update after dispatch.
- You can track your order on our website or via the shipping carrier’s portal.
Shipping Updates
You’ll receive regular updates about your order’s status, including confirmation, shipment, and delivery emails.
Contact Us
For any shipping-related questions, please contact our customer support team at support@twinklegift.com
Address Accuracy
Please ensure your shipping address is correct to avoid delivery issues. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
Thank you for choosing Twinkle Twinkle Gift, we’re dedicated to providing a smooth and efficient shipping experience.